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Shipping policy

Last Updated: September 17, 2026

One Stop Nova (“One Stop Nova,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit or use www.onestopnova.com, place an order, contact us, subscribe to communications, or otherwise interact with our website.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide

This may include:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Telephone number
  • Order information
  • Products purchased
  • Customer-service communications
  • Account information, where applicable
  • Information you voluntarily provide through forms, reviews, surveys, or other communications

Payment Information

Payments may be processed by third-party payment processors.

One Stop Nova generally does not need to directly store complete payment-card information when payment processing is handled by a third-party provider.

Payment providers may independently collect and process payment information according to their own privacy policies.

2. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • General website activity
  • Date and time of visits
  • Approximate geographic information derived from technical data
  • Information about how you interact with the website

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, web beacons, and similar technologies.

These technologies may be used to:

  • Keep the website functioning;
  • Remember preferences;
  • Maintain shopping-cart functionality;
  • Understand website traffic;
  • Analyze website performance;
  • Improve our products and services;
  • Measure advertising performance; and
  • Deliver or measure relevant advertising.

You may be able to control cookies through your browser or device settings.

Disabling certain cookies may affect website functionality.

4. How We Use Information

We may use information we collect to:

  • Process and fulfill orders;
  • Provide customer service;
  • Communicate about orders;
  • Process payments;
  • Ship products;
  • Provide order tracking;
  • Respond to questions and requests;
  • Improve our website and products;
  • Analyze website usage;
  • Prevent fraud and unauthorized activity;
  • Maintain website security;
  • Send marketing communications where permitted;
  • Personalize website experiences;
  • Measure advertising campaigns;
  • Comply with legal obligations; and
  • Carry out other legitimate business purposes.

5. Marketing Communications

If you voluntarily subscribe to promotional emails, texts, or other marketing communications, we may use the information you provide to send promotional content.

You may unsubscribe from marketing emails by using the unsubscribe mechanism contained in the applicable communication.

Transactional communications relating to purchases, orders, accounts, security, or other necessary services may still be sent when permitted by law.

6. How We Share Information

We may share information with third parties when reasonably necessary to operate our business.

These may include:

  • Shopify and related commerce services;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Customer-service providers;
  • Website hosting providers;
  • Analytics providers;
  • Advertising and marketing providers;
  • Email or communication providers;
  • Fraud-prevention and security providers;
  • Professional advisers; and
  • Government authorities or other parties when required by law.

We do not sell your personal information merely because you purchase a product from us.

However, certain privacy laws may define activities such as targeted advertising, analytics, or sharing with advertising partners as “sale” or “sharing” of personal information. Where applicable, we will provide any legally required disclosures and choices.

7. Shopify

Our store may be powered by Shopify.

Shopify may process information in connection with providing its commerce infrastructure and related services. Shopify maintains its own privacy practices and policies. (Shopify)

8. Advertising and Analytics

We may use third-party analytics and advertising technologies to understand how visitors interact with our website and to measure or improve advertising campaigns.

These services may use cookies, pixels, identifiers, or similar technologies.

Examples may include services associated with search engines, social-media platforms, advertising networks, analytics providers, or Shopify.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services;
  • Complete transactions;
  • Maintain business and transaction records;
  • Resolve disputes;
  • Prevent fraud;
  • Comply with legal obligations; or
  • Fulfill other legitimate business purposes.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children who are below the minimum age permitted under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

12. Your Privacy Choices

Depending on where you live, you may have certain privacy rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion of personal information;
  • Request information about how personal information is used or disclosed;
  • Opt out of certain targeted advertising or data-sharing activities; and
  • Exercise other rights provided by applicable law.

We may need to verify your identity before fulfilling certain requests.

13. California Privacy Rights

If you are a California resident, California law may provide additional privacy rights depending on your circumstances.

These may include rights relating to access, correction, deletion, and certain forms of sharing or targeted advertising.

To exercise applicable rights, contact us using the information provided on our website.

We will not discriminate against you for exercising privacy rights provided by applicable law.

14. Other State Privacy Laws

Residents of certain other states may have additional privacy rights.

Where applicable, One Stop Nova will comply with privacy requirements that apply to our business and the relevant consumer.

15. Do Not Track

Some browsers provide “Do Not Track” signals.

Because there is not always a uniform industry standard for responding to these signals, our website may not respond to every browser-based Do Not Track signal unless required by applicable law.

16. Third-Party Websites

Our website may contain links to third-party websites or services.

This Privacy Policy does not govern third-party websites.

We encourage you to review the privacy policies of third parties before providing them with personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact One Stop Nova through the contact information provided on:

www.onestopnova.com

Please provide enough information for us to understand and respond to your request.

One Stop Nova reserves the right to modify this Privacy Policy as necessary to reflect changes in our business, technology, applicable law, or privacy practices.

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